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BITZER has added QR codes to the packaging of most of its original spare parts in another effort to combat product piracy. By scanning the code, users can check the authenticity of the product.
The company's compressors have been equipped with QR codes for some time but product pirates also sell fake oils and spare parts. The code protects against counterfeits as it contains information that only BITZER can provide. Each QR code is linked to the specific part and the package it comes in. When scanning the code, customers receive the respective part description and picture, part number and direct access to the relevant documentation in the spare parts software.
BITZER says the use of non-original spare parts puts compressor safety and reliability at serious risk. They can lead to significant damage and could cause the compressor to break down. Customers are advised to contact their nearest BITZER office if they doubt the originality of their spare parts, or upon discovering counterfeits.