Wolseley cuts hours and temporarily closes branches


26 March 2020

Wholesale group Wolseley UK has reduced branch opening times and temporarily closed 14 branches across England and Scotland .

Branches are now open from 7.30am-3.30pm Monday to Friday and, from tomorrow, will be closed on Saturdays. All are subject to Wolseley's social distancing guidelines detailed in the statement below.

In addition, the following branches are temporarily closed:

  • Leicester
  • Northampton East
  • Peterborough
  • Wimbledon
  • Potters Bar
  • Canning Town
  • Crawley
  • Lincoln
  • Wetherby
  • Chapeltown
  • Pickering
  • Irvine
  • Galashiels
  • Dumbarton
  • Chapeltown

The statement from Wolseley said: "We know that this is a worrying time for everyone.

"As such, we continue to make further adjustments to our operations so that we can support our customers at this time for essential break-fix, infrastructure and maintenance in hospitals, nursing homes, supermarkets, schools, homes and utilities, all critical to the operational stability and wellbeing of the UK.

"Our priority is to operate our branch and distribution network, and support services, in a way that ensures customer and colleague safety first and foremost.

"From today (25 March) we will reduce opening hours from 7.30am to 3.30pm Monday to Friday. Orders can still be placed for delivery overnight.

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"From this weekend coming (28 March), Wolseley UK branches will be closed on Saturdays (Plumbing & Heating, Building Services & Cooling branches).

"The Wolseley customer support centre will continue with its current hours (7.30am to 8pm Monday to Friday, 8am to 5pm Saturday and 10am to 1pm Sunday). The website remains open 24-7 and our Distribution Centres continue to operate safely to fulfil essential orders.

"Trade counter doors will be closed; however pre-orders can be collected from the safest point on the site. Please refer to specific instructions at your local branch to inform us of your arrival, and the location of the temporary collection point which enables maximum social distancing.

"We request that you call ahead to confirm collection time. Please ensure strict adherence to social distancing rules.

"For future orders and to check stock availability please visit www.wolseley.co.uk or contact your branch by phone, or our Customer Support Centre on 0344 891 0196.

Thank you for your continued support during this difficult time, and for continuing to provide essential services to our local communities.''