TCUK updates installer rewards programme


07 February 2023

Toshiba Carrier UK (TCUK) has updated its UK installer incentive programme, Rewards, to help contractors grow their businesses. 

The Rewards scheme, which is open to direct customers of TCUK and customers of Toshiba Air Conditioning distributors and approved re-sellers, gives points for equipment purchases which can be redeemed for gift vouchers, tools, equipment and branded merchandise, and offers practical assistance to support business growth.

Items can be selected and ordered directly via the Rewards website, with dedicated accounts for each customer showing the current balance and order history. 

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The updated programme now features three enhanced accredited partner tiers above the basic membership level, with silver, gold and platinum accreditation reflecting the level of customer spend over a year. The tiered programme is designed to support installers to build their businesses by incentivising progress through the levels, with each successive stage providing higher levels of support, technical training and incentives. 

In addition to points earned and depending on the level, the programme includes compelling promotional schemes, on-site support services, tools, technical support and factory visits. 

“We recognise the huge contribution our installers make to our continued success”, said David McSherry, head of sales for Toshiba Air Conditioning UK, Carrier Global Comfort Solutions, Europe. “The update to the Rewards scheme is designed to make it even more attractive and help customers grow with us by rewarding their loyalty. As ever, Rewards offers a great range of shopping and gift options. Furthermore, for those looking to take their business to the next level, it also offers valuable practical assistance that could make a transformational difference. It is a win-win for us, because if our customers grow, that can only be good for us, too.” 

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