08 November 2022
Wholesale group Smith Brothers (SBS) says it is continuing to invest in its air conditioning offering through the addition of specialist staff and improved stock profile.
Earlier this year, SBS welcomed new head of ACR, Zach Wynne, to the business. He has since worked on reviewing the AC and ancillary supply chain, supporting customers and staff members whilst recruiting additional AC specialists to be based in branch to offer better customer support.
SBS says it has greatly increased its air conditioning staffing structure so that customers have better access to experts, both in the form of internal and external staff members. The ultimate goal is for every branch to have its own permanent in-house specialist, with area sales managers to offer on-site customer support.
The company also has SBS-employed Daikin technical managers on hand to answer any Daikin-related queries and assist customers throughout the entirety of their projects, from specification to aftersales.
In addition to the Daikin product offering, Midea units are now also available.
The range includes:
- DX split systems (1kW to 70kW)
- VRF systems (3HP to 88HP)
- Air-cooled chillers (25kW to 2000kW)
- Water-cooled screw chillers (365kW to 985kW)
- Air handling units (200m3/hr to 240,000 m3/hr)
- Centrifugal chillers (7,000kW)
New AC and Ancillaries Engineers Guide
Version 2 of the SBS AC and Ancillary Engineers Guide is now available, giving readers easy access to Daikin technical information and fault codes. Key information includes:
- Unit dimensions
- Pipe size requirements
- Core/cable sizes
- Efficiency ratings
- Cooling outputs
- Indoor/outdoor part numbers
- Fault code details
It also includes the complete range of associated ancillaries and fittings, sourced from manufacturers such as Armacell, Aspen, JAVAC, Lawton, Advanced, Harp, Rothenberger and Diversitech.
Click here to download a PDF version of the guide. Printed copies are available by contacting your local SBS branch.
Hazardous Waste Transfer Notes (HWTN)
SBS has reviewed its hazardous waste transfer procedure and redesigned its compulsory transfer note template to ensure a clear audit trail is visible up until the point of disposal.
For more information about Hazardous Waste Transfer Notes, click here.
Cylinder charges suspended
Since February, SBS has also suspended gas cylinder rental charges, saving customers money and the resources required to process large volumes of low-value invoices.
Lost cylinder charges still apply to all cylinders not returned after a 12-month period, although customers are given plenty of notice to return any overdue cylinders before a charge is applied.
To find out more, click here.