26 March 2021
Bitzer has announced that all of their compressors are now accessible for remote monitoring through the Bitzer Digital Network (BDN). All business partners have access to the system that offers online monitoring, operating reports and guidance for troubleshooting from any location.
In the BDN, users can observe their refrigeration systems' components from a bird ’s-eye view and prepare detailed analyses, with everything included, from electronic spare parts database and online documentation to selection software, compressor monitoring and advanced analysis. The network makes it possible to register all BITZER products and thus obtain relevant technical information, certificates and approvals. The BDN also provides the possibility to upload application-specific documents and to manage and track related service activities.
A cloud connection option is also available for BITZER IQ products, enabling storage and detailed analysis of compressor operation data in an outstanding resolution. The compressor operation report provides users with actionable insights that can be used to improve all aspects of system performance and remote troubleshooting. If any anomalies are identified, the designated person immediately receives a message. As a result, unnecessary service trips can be avoided, and unplanned refrigeration system shut-offs are reduced or entirely prevented.
Access via myBITZER and SPOT app
The myBITZER portal provides individual users and companies with access to the BDN. They can register and manage their components or entire systems and sites with just a few clicks on any end device. BITZER products can also be registered and opened in the BDN via the BITZER SPOT app or any QR code readers. Depending on requirements, multilevel permissions for registered products can be managed by users themselves. For cloud connections, BITZER provides a fully preconfigured gateway that enables immediate connection and use for partners.
Access to myBITZER: www.bitzer.de/mybitzer
Access to the BITZER SPOT app: www.bitzer.de/gb/en/tools-archive/apps