Winners of the 2017 National ACR Heat Pump Awards

Published: 09 January 2017

Roll of honour

Acr Project of the Year

Winner: Bitzer UK and G&O Refrigeration

Project: Milton Keynes Ice Rink and others

A “first” for ice rink application The choice of compressor was something of a pioneering decision for G&O, as it was the first time Bitzer’s CSVH semi-hermetic had been used in ice rink applications.​

Highly Commended: ​Stonegrove Refrigeration Services

Sponsored by:

Domestic Air Source Project

Winner: Viessmann & Matrix Energy Systems img-fluid winner-image

Project: Exclusive property in Jersey

Le Couperon is an £8m luxury home on the site of a converted Napoleonic fortress. Matrix Energy Systems was asked to provide a heating solution for the main house’s 11,500 sq ft floor area, swimming pool, showers, and guest accommodation.​

Highly Commended: ​​GDC Group

Sponsored by:


Domestic Ground Source Project

Winner: Finn Geotherm

Project: 18th Century tower windmill

Ground source heating for a picturesque 18th Century tower windmill used as a family home. The brief was to provide low maintenance heating and hot water for the whole house, including a mill bedroom on the fifth floor.

Highly Commended: ​​​Ground Heat Installations

Sponsored by:

ACR Product of the Year

Winner: Samsung Electronics UK & Irl

Product: Samsung 360 Cassette

The brand new Samsung 360 Cassette is a world-first circular air conditioning unit with omnidirectional flow discharge. Samsung had to overcome the restrictions associated with oscillating louver blades used in traditional ​four-way cassettes – impossible to fit into a circular unit.

Highly Commended: ​​​Mitsubishi Electric eCity Multi Hybrid VRF

Sponsored by:


Non-Domestic ​Ground Source Project

Winner: Finn Geotherm

Project: RAGT glasshouses

RAGT’s initial brief was to reduce the heating costs for its six glasshouses, which are used for developing new crops. ​This is the biggest heat pump installation that Finn Geotherm has undertaken to date

Highly Commended: Kensa Heat Pumps

Sponsored by:

Non-Domestic ​Air Source Project

Winner: Cool-Therm

Project: Number 5, North Colonnade, Canary Wharf

This innovative replacement cooling and heating project in Canary Wharf has dramatically reduced building running costs and carbon emissions, while providing outstanding indoor comfort for occupants.

Highly Commended: Viessmann and Matrix Energy Systems - Concord College International

Sponsored by:


ACR Ancillary Product ​of the Year

Winner: JAVAC UK Ltd

Project: Wey-TEK-HD scale

The Wey-TEK-HD scale has made a notable difference in assisting both refrigeration and air conditioning engineers by making F-Gas tracking a simple three-click process via the free downloadable app.​

Highly Commended: Mitsubishi Electric - 3Di-See Sensor slimline 4-wayblow ceiling cassette

Sponsored by:

Refrigeration Product ​of the Year 

Winner: Adande Refrigeration ​Energy Systems

Product: Adande A+ Fridge

​The Adande A+ Fridge benefits from unique 'Hold the Cold' technology. Efficient and sustainable, there is less temperature recovery as cold air remains with the food. It saves energy and is suitable for refurbishment. Superior temperature control keeps food fresher for longer.

Highly Commended: JAVAC UK Ltd ​- ​Wey-TEK HD scale

Sponsored by:


Heat Pump Product of the Year

Winner: Mitsubishi Electric

Product: Ecodan QUHZ air source heat pump

The Ecodan QUHZ air source heat pump is engineered to match the different heating and hot water requirements of new-build homes. The MCS-Approved unit uses CO2 as a refrigerant to ensure a large Delta T between flow and return temperatures and deliver the high levels of efficiency needed to meet the demands of today’s well-insulated new houses.

Highly Commended: Star Renewable Energy - Water Source Heat Pump

Sponsored by:

In-Situ Monitoring Award

Winner: Daikin UK

Product: Altherma Hybrid Heat Pump

The Daikin Altherma hybrid heat pump is a low temperature air-to-water heat pump working in series with a gas condensing combination boiler – designed to be significantly more efficient than a gas condensing boiler on its own. ​This system is aimed at the domestic market as an alternative to oil and LPG boilers and electric storage heaters, and as a replacement for traditional gas boilers.

Sponsored by:


ACR Contractor of the Year

Winner: Stonegrove Refrigeration Services

Stonegrove Refrigeration Services is one of the leading independent refrigeration companies in the UK, capable of designing, installing, servicing and maintaining nationally all types of refrigeration systems. The company now regularly turns over in excess of £10million.

Highly Commended: Kingswood

Sponsored by:

Heat Pump Installer of the Year

Winner: Ground Heat Installations

David Thompson, Managing Director and owner of Ground Heat, began working in the plumbing and heating industry as an apprentice in 1980. In 2003, as Installations Manager at a plumbing and heating firm in Horwich, he stumbled across his first GSHP and has never looked back.

Highly Commended: Finn Geotherm

Sponsored by:


Wholesaler/Distributor ​of the Year

Winner: RW Refrigeration Wholesale

RW is a national wholesaler of high quality, multi brand products. They strive to achieve the highest level of service by putting the customer at the heart of all they do. Positioned strategically around the UK, the 12 RW branches are fully stocked one stop shops that ensure customer demand is fulfilled.

Highly Commended: First Choice Refrigeration Spares

Sponsored by:

Controls Product of the Year

Winner: Toshiba

Product: New mini-BMS

Toshiba’s new mini-BMS is an innovative new control and monitoring solution that combines powerful features with a user-friendly interface. It gives access to control parameters for:

  • Indoor units;
  • External devices;
  • Temperature reporting and logging;
  • Plus power monitoring for the whole building.


Highly Commended: Daikin Europe - Extension to Daikin ITM mini BMS Centralised Controller

Sponsored by:


RACHP Woman of the Year

Winner: Jane Gartshore BSc FInstR, ​Director of Cool Concerns

Jane is very well respected and has an extremely high profile within the refrigeration industry. In her time she has served as President of the Institute of Refrigeration (IoR), chaired the IoR's Education and Training Committee, and is also on the British Refrigeration Association's (BRA) Council. Jane's lead in sustainability issues throughout her career have made her a thought leader on subjects including energy efficiency, deploying natural refrigerants and reducing refrigerant leakage. Her international work includes working with UNEP to bring about the phase-out of CFC in developing countries.

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