16 March 2017
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 | What will future generations demand from their air conditioning and refrigeration? The European Partnership for Energy and the Environment (EPEE) and the European Ventilation Industry Association (EVIA) have published their Visionary Paper, examining future needs and expectations regarding the Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) sector. |
Jointly developed by the two associations, the Visionary Paper is based on the discussions held during EUREKA 2016 in December in The Hague, The Netherlands. It aims to help the industry adapt its products and services to the requirements and demands of future consumers.
Andrea Voigt, Director General of EPEE, said: “The Visionary Paper aims to provide an outlook to 2030 based on what future customers will want and expect. It is clear that maintaining the status quo is not an option, and that the industry will need to transform itself in order to be truly resilient and sustainable.
“Food waste, refrigerants, energy efficiency in buildings and indoor air quality are not only areas at the heart of the HVAC-R sector. They also have a major impact on the lives of the generations to come.”
The paper looks at the needs of so-called “Generation Z”, people born between the mid-1990s and early 2000s. It says they are likely to be even more demanding than current customers, and their expectations will fundamentally change the way the HVAC-R industry operates.
Russell Patten, Secretary General of EVIA, said: “Our Visionary Paper states that future customers will want the industry to provide a full service, not just products; be offered a service which is tailored to their needs; prefer locally-sourced products; and want to live more sustainably. Being thus prepared, the sector can turn challenges into opportunities and continue to provide heating, cooling and ventilation every day across the world”.
For more information on the Visionary Paper or EUREKA 2017, which takes place in Berlin in December, visit www.eureka-hvacr.eu
Andrea Voigt, Director General of EPEE, said: “The Visionary Paper aims to provide an outlook to 2030 based on what future customers will want and expect. It is clear that maintaining the status quo is not an option, and that the industry will need to transform itself in order to be truly resilient and sustainable.
“Food waste, refrigerants, energy efficiency in buildings and indoor air quality are not only areas at the heart of the HVAC-R sector. They also have a major impact on the lives of the generations to come.”
The paper looks at the needs of so-called “Generation Z”, people born between the mid-1990s and early 2000s. It says they are likely to be even more demanding than current customers, and their expectations will fundamentally change the way the HVAC-R industry operates.
Russell Patten, Secretary General of EVIA, said: “Our Visionary Paper states that future customers will want the industry to provide a full service, not just products; be offered a service which is tailored to their needs; prefer locally-sourced products; and want to live more sustainably. Being thus prepared, the sector can turn challenges into opportunities and continue to provide heating, cooling and ventilation every day across the world”.
For more information on the Visionary Paper or EUREKA 2017, which takes place in Berlin in December, visit www.eureka-hvacr.eu
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