01 June 2023
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A report published by the Competition and Markets Authority (CMA) has highlighted that people looking to buy ‘green home’ heating technologies such as solar panels and heat pumps can face difficulties and are not always treated fairly by businesses.
Ian Rippin, CEO of MCS, commented: “We recognise many of the issues that the CMA highlight. In particular the conclusion that ‘without consumer confidence in this developing sector, there is a risk that people are put off from buying green heating’. This was a feature of our own report, published in 2022, on consumer protection in small-scale renewables.
“Our upcoming consultation, which we will publish next week, outlines proposed changes to MCS which not only improve the robustness of our scheme as a recognised quality mark, but bolster safeguards for consumers. Our proposals address many of the challenges described in the CMA report in relation to small-scale renewables, including what the CMA refer to as ‘green heating’.
“MCS will have a central role in giving consumers confidence as they embrace the benefits of decarbonising their home heating and generating their own electricity. That’s why we strive to deliver our mission “to give people confidence in low-carbon energy technology by defining, maintaining and improving quality.”
To read the CMA report visit: www.gov.uk/government/news/advice-for-shoppers-after-report-highlights-difficulties-buying-green-home-heating
