Grant extends support hours


04 August 2020

The Technical Departments at Grant UK have again increased the hours of support that they are on hand to help customers during the week and at weekends.

Both the Technical and Customer Services Teams are now available to answer calls and provide support via email from 7.30am every weekday morning through to 6pm Monday to Thursday and 5pm on Fridays. In addition, the Technical Team are now available between 8.30am through to 1pm on Saturdays as well. 

“Delivering high quality support is our primary objective and these new extended telephone hours, including Saturdays, will allow us to further increase the level of customer care our Technical and Customer Support Departments can provide,” says Scott Woodham, Technical Services Manager at Grant UK. 

“All of our Technical Advisors are incredibly experienced and can provide diagnostic support and much more for Grant’s full complement of products and working alongside our dedicated Customer Services Team, they can now assist heating engineers, homeowners and all our other customers at more times to suit them.”

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Grant’s sales team, meanwhile, have been equipped with branded backpacks to be given away to support heating engineers and installers. The backpacks containing a selection of PPE items plus a number of other branded giveaways.

Stocks are limited and installers should contact their local sales representative.