08 August 2025
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Charlotte Lee of the Heat Pump Association
Charlotte Lee, Chief Executive of the Heat Pump Association (HPA), shares her thoughts on shaping the direction of the Warm Homes Plan, noting that free HPA membership for MCS-certified installers will boost their voice in policy decisions.
Here at the HPA, we keep a close eye on Government policy that will affect the deployment of heat pumps in the UK. One of the most important upcoming developments is the Warm Homes Plan, due to be published by October this year. This strategy is expected to set out how the Government will improve energy efficiency, tackle fuel poverty and support the shift to technologies like heat pumps. It's a big opportunity for the sector, and installers must be part of the conversation.
When I was appointed as Chief Executive in 2023, I was tasked with increasing the representation of installers in the HPA, and in recent months, we’ve taken significant steps to amplify their voices.
We’re offering free HPA installer membership for all MCScertified heat pump installation businesses to make it easier to get involved. Since launching the scheme, our installer membership has grown, with us now representing 200 installation businesses. To support these new members, we’ve also welcomed Damon Blakemore as our Installer Representative to gather feedback and ensure installer views are reflected in the HPA’s work. This will be key as the HPA works with the Government to shape the direction of the Warm Homes Plan. Through their membership, installers can feed directly into HPA’s consultation responses and policy positions, on everything from the Boiler Upgrade Scheme to MCS Standards and electricity market reform.
We want to see policies that reflect the real-world experience of the industry. This includes long-term plans to support heat pumps, streamlined schemes that are easier for both consumers and installers, and a focus on quality heat pump training pathways.
The Warm Homes Plan is a key opportunity to ensure that Government policy and ambitions align with what is happening on the ground. HPA will continue to work to make sure that the installer perspective is part of the picture.
If you are an MCS-certified installer and not yet a member, join the HPA now for free and help shape the future of the sector: https://mcscertified.com/join-the-heat-pump-association/
