25 June 2025
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HVAC installer Pitkin & Ruddock has selected an integrated and sustainable Panasonic solution for its new flagship HQ in Bury St Edmunds.
The Bob Ruddock Centre is a purpose-built site, housing the firm's technical sales, engineering, senior management, service centre and a new dedicated training academy across 5,500sqft.
Designed by Rees Pryer Architects, Pitkin & Ruddock says the two-storey facility represents a commitment to employee wellbeing, sustainability and training the next generation of refrigeration and air conditioning engineers.
Equipment specified for the project includes two Panasonic 3-pipe ECOi EC MF3 VRF units, an Aquarea air-to-water heat pump for domestic hot water, heat recovery systems for both floors, plus a twin split AC system utilising a combination of compact and standard cassettes units with nanoe X technology.
“Panasonic was our first choice,” says Damian Nunn, Pitkin & Ruddock Managing Director. “We know the systems, we trust the technology and they align with our goals around sustainability and reliability.”
The building was designed during COVID-19, therefore indoor air quality was a central concern. Panasonic’s nanoe X technology, standard in the installed cassettes, uses the natural occurring hydroxyl radicals to inhibit certain pollutants, allergens, and viruses in supporting healthier air indoors.
“Air quality matters. With nanoe X technology, we didn’t need an extra system, it was built into the units,” Nunn explains. The Panasonic ECOi EX MF3 Series supports simultaneous heating and cooling across zones, with up to 39 connected indoor units, and achieves a SCOP of 4.77 (8HP outdoor unit, LOT21 seasonal heating).
Pitkin & Ruddock has worked with Panasonic since 2017. As an Elite Pro Partner, all of its installers are trained on Panasonic systems and as a result they can offer customers an extended seven-year warranty on Panasonic units. In addition, the company is now able to offer training for apprentices in their new onsite academy.
“We plan to be in this business long term,” adds Nunn. “That means partnering with brands that offer the same vision - and Panasonic has delivered every step of the way.”
