Catherine Murray, retail sales engineer for Dean & Wood, answers our questions as part of the ACR Journal's Women in ACR series.
What was your first job?
My first job in the industry was a weekend role where I was a service helpdesk operator at Denman Group back in the early 2000s. It was a steep learning curve into the industry; back then there were a lot of manual processes. Some supermarkets we looked after logged calls verbally so we had to fact find, assign the appropriate Service Level Agreement and despatch engineers.
The Carter Thermal Industries Group has consolidated its Birmingham operations into one site. David Todd joined customers, guests and ex-employees to find out more.
Even a brief look through the Carters archives reveals plenty of evidence that this is a business which has never been afraid of change. The 74-year history of the Carter Thermal Industries Group – to give it its full title – is punctuated with examples of acquisitions, mergers and innovation.
As Conex Bänninger celebrates its 110th anniversary, David Todd travelled to Spain to discover what lies behind the longevity.
Unsurprisingly for a business that has been around since Louis Blériot flew the Channel and Selfridges first opened its doors, there have been many important milestones along the way for Conex Bänninger.
Few, though, can have had a more significant impact than the 2011 acquisition of parent company IBP Group by the IDD Group, a global supplier to the HVAC and sanitary markets, including IBP, headed by chairman and CEO Martin Tang.
J & E Hall commercial condensing units have been used in a major project to future-proof facilities for the fishing industry at Whitehaven's historic harbour in Cumbria.
The units are providing the cooling for three cold rooms in the fish hall at the North Quay inner basin, which is used mainly for the short-term storage of catches by boats operating in the Irish Sea. The vast bulk of the catch is shellfish, with the remainder flatfish and whitefish. Bait is also stored on site.