Panasonic has introduced a new app which gives the user instant access to detailed product information, to support quick and informed maintenance of its heating and cooling solutions.
The datanavi app, powered by Panasonic’s Light ID technology, delivers product information directly to the smart device of the product owner or engineer, allowing them to quickly and easily complete commissioning and maintenance tasks.
Panasonic’s datanavi provides users with valuable insights from information stored in the cloud database – for example manuals, installation and maintenance details or energy consumption reports to highlight ways to save and increase efficiency. The app can also notify users when maintenance is required. When the remote controller shows an error code, the user can get a detailed description of the error by scanning with their smartphone. As a result, end users can access professional support quickly and connect to product information instantly for a secure, fast and intuitive service.
The app allows maintenance professionals to track product history, access specific manufacturer product information and servicing requirements. Installers that use datanavi can also access user manuals and technical data, anytime, anywhere, giving them the information required at their fingertips and saving valuable time.
Available on both iOS and Android, the datanavi app is easy to use, just register, log in and follow the simple instructions to get started. The service will be available in the UK in May 2018.